How do I store my cartridge?

Keep it Upright:   Keep the cartridges out of the light: Avoid high temperatures: Keep the terminal (the part that contacts the battery) and threads clean: If residue has built up, or the cartridge hasn’t been used in a while, the ball or valve that regulates the liquid can get stuck. If cleaning won’t allow it […]

What do I do if my cartridge clogs?

We understand that a clogged cartridge can be frustrating, but don’t worry; we’re here to help you troubleshoot. Follow these steps to unclog your cartridge:  Check the Battery:  Inspect the Cartridge:  Adjust the Battery Settings:  Warm the Cartridge:  Clear the Airflow Path:  Prime the Cartridge:  If you’ve tried these steps and still experience issues, our […]